These Terms and Conditions ("Terms") govern the relationship between Aleura Automation ("we", "us", or "our") and any individual or entity ("Client", "you") that engages our services or uses this website. By submitting an inquiry, entering into a service agreement, or using this website, you agree to these Terms.
Please read these Terms carefully. If you do not agree, do not use our services or website.
Aleura Automation provides AI/LLM automation and business process automation services, including but not limited to custom AI agent development, workflow automation, system integrations, and ongoing maintenance ("Services"). The specific scope, deliverables, and timelines for any engagement are defined in a separate written proposal or service agreement agreed upon by both parties.
We reserve the right to decline any engagement at our sole discretion.
Any proposal or quote provided by Aleura Automation is valid for 14 days from the date of issue unless otherwise stated. Proposals do not constitute a binding agreement until both parties have confirmed acceptance in writing (including via email).
Work begins only after a written agreement is in place and any required upfront payment has been received.
Payment terms are specified in the applicable service agreement. Unless otherwise agreed in writing:
All fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes, duties, or levies imposed by your local jurisdiction.
Monthly plans may be cancelled at any time with 30 days' written notice. No refunds are issued for partial months already billed. Project-based deposits are non-refundable once work has commenced, unless Aleura Automation fails to deliver materially in accordance with the agreed scope.
Upon receipt of full payment for a project or deliverable, Aleura Automation assigns to the Client all intellectual property rights in the custom work product created specifically for the Client under that engagement.
The following are expressly excluded from this assignment and remain the sole property of Aleura Automation:
Nothing in these Terms grants the Client any rights over Aleura Automation's name, logo, or brand materials.
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services ("Confidential Information"), and not to disclose it to third parties without prior written consent, except as required by law.
This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that was already known to the receiving party without restriction.
Confidentiality obligations survive termination of any service agreement for a period of 2 years.
You agree to:
Delays caused by failure to fulfil these responsibilities may affect timelines and are not the liability of Aleura Automation.
Our Services are provided "as is" and "as available". While we take care to deliver high-quality work, we do not warrant that automations or systems will be error-free, uninterrupted, or fit for any particular purpose beyond what is explicitly agreed in writing. We do not guarantee specific business outcomes, cost savings, or revenue increases.
To the fullest extent permitted by applicable law, Aleura Automation's total liability to you for any claim arising out of or related to these Terms or our Services shall not exceed the total fees paid by you to us in the 3 months preceding the event giving rise to the claim.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
Some automation solutions we build may rely on or integrate with third-party platforms, APIs, or services. We are not responsible for changes, outages, pricing increases, or discontinuation of third-party services, and these events do not constitute a breach by Aleura Automation. We will make reasonable efforts to notify you of material changes affecting your automations.
Either party may terminate a service agreement with 30 days' written notice. We may terminate immediately if you breach these Terms materially and fail to remedy the breach within 7 days of written notice.
Upon termination, you remain liable for all fees accrued up to the termination date. Sections 5, 6, 8, 9, and 12 survive termination.
These Terms are governed by the laws of England and Wales. Any disputes arising from or related to these Terms or our Services that cannot be resolved by good-faith negotiation shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of our Services after the effective date constitutes acceptance of the updated Terms. For existing service agreements, material changes will be communicated with at least 14 days' notice.
These Terms, together with any written service agreement or proposal between you and Aleura Automation, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior discussions, representations, or agreements.
For any questions about these Terms, please contact:
Aleura Automation
Email: enquiries@aleuraautomation.com